SupplierHQ vs Spreadsheets
Excel, Google Sheets, pen and paper — you've been making it work. But "making it work" costs you 90 minutes every morning. Here's what happens when you stop.
What is Spreadsheets?
Most Viator suppliers manage their business with spreadsheets, WhatsApp groups, and the Viator portal. It works — until it doesn't. Overbookings, missed messages, revenue you can't track, and mornings spent copy-pasting instead of preparing for your guests.
Your morning manifest shouldn't take 45 minutes.
90 minutes before your first tour.
Log into Viator. Check bookings. Open the spreadsheet. Copy guest names. Check WhatsApp for changes. Update availability. Send the manifest. Every single morning.
One missed update = one overbooking.
A booking comes in while you're on tour. The spreadsheet doesn't know. Your availability doesn't update. Now you have 14 guests for a 12-person tour. Good luck.
No idea what you actually earned.
Viator takes 20%. Or was it 25%? After Accelerate, after the currency conversion, after the payout delay — do you actually know your margin? The spreadsheet doesn't.
A repeat guest booked. You had no idea.
No guest history, no notes, no CRM. You find out they've been on your tour before when they're standing in front of you. That's not a guest experience. That's a missed opportunity.
Feature comparison
How SupplierHQ and Spreadsheets stack up, side by side.
| Feature | SupplierHQ | Spreadsheets |
|---|---|---|
| Auto-sync from Viator | Real-time | Manual copy-paste |
| Booking management | All in one place | Scattered tabs |
| Revenue tracking | Net after commission | You do the math |
| Guest CRM & history | ||
| Overbooking prevention | Capacity alerts | Hope for the best |
| Morning briefing | 1 tap, WhatsApp-ready | 45 min manual |
| Review management | Track & respond | Check portal manually |
| Ranking optimization | AI-powered scoring | |
| Tax report export | Build your own | |
| Setup time | 5 minutes | Endless maintenance |
| Cost | €49/mo | Free (+ 90 min/day of your time) |
| Scales with your business | Breaks at 10+ tours |
The bottom line
Spreadsheets are free. But they cost you 90 minutes every morning, guarantee you'll miss updates, and break the moment your business grows. SupplierHQ replaces the copy-paste chaos with a single dashboard that syncs automatically. Your mornings go from admin to prep. Your guests notice the difference.
Ready to try a different approach?
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