Run your Viator business
from one screen.
You didn't start a tour company to fight dashboards. SupplierHQ pulls your bookings, revenue, reviews, and guest data into one place — synced live from Viator.
14-day money-back guarantee · No commission, ever.
Sound familiar?
Common Viator supplier portal problems and tour operator dashboard frustrations
Every Viator supplier knows these moments.
Change a price on Viator. That'll be 6 clicks and 3 pages.
Check tomorrow's bookings — different page. Download a report — good luck finding it. The portal has 47 menu items. You use 5. It wasn't built for how you actually work.
5 platforms open before your first coffee.
Viator, GetYourGuide, email, spreadsheet, WhatsApp. Copy-paste availability. Build the manifest by hand. Check if payments arrived. Every morning, the same 90 minutes you'll never get back.
89 five-star reviews and you're still invisible.
Great tours, happy guests, glowing reviews — but your listing is buried on page 3. A competitor with worse ratings outranks you because their listing is optimized. The data to fix it exists. You've just never seen it.
A repeat guest booked again. You had no idea.
No CRM, no guest history, no notes. Viator doesn't tell you who's coming back. You find out when they're standing in front of you saying "remember me?" — and you don't.
You didn't start a tour company to fight Viator's dashboard.Here's what it looks like when someone builds the tool Viator never did.
Get 80 minutes back. Every morning.
Your morning today
What if it looked like this instead?
This could be your morning.
Get SupplierHQEvery tab you open before coffee.
Already here.
Viator, email, spreadsheet, WhatsApp, calendar — you know the drill. SupplierHQ replaces them with one live dashboard: bookings, revenue, reviews, guest data, and your listing score. Always current, zero copy-paste.
- Bookings, revenue, reviews, and listing score — 4 metrics, one glance, zero tabs
- Today's tours with guest names, pax count, special requests, and live status
- Live activity feed — new bookings, reviews, and messages in one stream
- Synced with Viator — bookings, reviews, availability, and guest data
Viator brings the bookings.
You run the business.
Viator is the best marketplace for experiences — but running a tour business takes more than a booking platform. SupplierHQ adds what's missing: revenue analytics, guest profiles, review management, morning briefings, and invoicing. One dashboard that turns bookings into a business you actually understand.
- Revenue, bookings, guests, and rating — tracked per tour, per guide, per season
- Morning briefings pushed to WhatsApp or email before your first guest arrives
- Every Viator review in one feed — sort, flag, and reply in under 2 minutes
- Guest CRM with repeat-visitor detection, VIP tags, and preferences
Your listing is on page 3.
Here's why.
Viator's algorithm decides who gets bookings — but it never tells you why you're buried. Ranking Engine reverse-engineers the ranking factors and scores every field against the top 10 in your category. Then your weakest fields get rewritten automatically — in your tone of voice — with the projected score shown before you hit publish.
- Live listing score benchmarked against 300,000+ experiences in your category
- 12+ ranking factors scored — title, photos, keywords, description length, and more
- Rewrites matched to your tone — not template copy
- Projected score delta shown before you publish — average lift: +37 points
11 tools you'd otherwise buy separately.
CRM, ranking optimization, commission tracking, morning briefings, review management — all in one dashboard. No add-ons, no per-booking fees.
Customer CRM
Every guest who ever booked with you — one profile. Repeat visitors, VIP tags, preferences, notes. Your guide greets them by name before they check in.
Ranking Engine
Your listing benchmarked against 300,000+ Viator experiences. Title, photos, keywords — scored against the top 10 in your category. See what's costing you positions and exactly how to fix it.
Morning Briefings
One-tap daily rundowns — guest names, pax count, meeting points, special requests. Push to WhatsApp, email, or pull up on the dashboard.
Guest Messaging
Reply to guest questions from your dashboard. No more logging into Viator to hunt for that one message buried in 14 tabs.
Smart Calendar
Bookings, availability, capacity — one view. Syncs with Google Calendar and iCal. Block a date once, blocked everywhere.
Performance Analytics
Revenue per tour, per guide, per season — across 12+ metrics. Spot which tours make money and which quietly bleed it.
Commission Tracker
Viator takes 20%. With Accelerate, up to 51%. See exactly what you keep — per tour, per month, per channel. Most operators are shocked when they see the real number.
Review Command Center
Every Viator review in one feed. Sort, flag, reply in under 2 minutes. One unanswered 3-star can cost you 15+ ranking positions.
Invoice Generator
Professional invoices for direct bookings and B2B groups. Auto-filled from booking data, your branding. Send in under 30 seconds.
One-Click Tax Export
Revenue sorted by quarter, channel, tax category. Your accountant gets a clean spreadsheet instead of a folder of screenshots.
Find Anything
Guest name, booking ID, tour title — type it, find it. Results in milliseconds, not minutes of clicking through menus.
Built by a tour operator who got tired of fighting Viator's dashboard.
Two plans. No commissions.
No surprises.
One Viator booking covers a month of SupplierHQ.
HQ
Manage my day
€540/yr · 1 month free · Locked forever
- Bookings & tour management
- Guest list & capacity alerts
- Smart Calendar — syncs with Google Calendar & iCal
- Confirm, cancel & refund bookings
- Auto-fulfillment
- Guest messaging — reply without logging into Viator
- Morning briefings — WhatsApp, email, or dashboard
- Confirmation & reminder emails
- Viator real-time sync
- Revenue & commission overview
- Review management
- One-click tax export — sorted by quarter, channel, tax category
- Find Anything — instant search across bookings, guests, tours
- Mobile access
- CSV/JSON export
14-day money-back guarantee
HQ Pro
Grow my business
€996/yr · 2 months free · Locked forever
- Everything in HQ, plus:
- Ranking Engine — your listing scored against 300,000+ Viator experiences, benchmarked against category leaders
- Automated review replies & templates
- Performance analytics — 12+ metrics across revenue, tours, guides, seasons
- Full CRM — guest profiles, VIP tags, notes, lifetime value, repeat detection
- WhatsApp & SMS messaging
- Review request emails
- Payout predictions & expenses
- Invoicing & accounting sync
- Team members & scheduling (up to 5)
- Priority support (24h)
14-day money-back guarantee
Need more? We build it for you.
Larger teams, a booking widget for direct bookings on your own website, or a complete website built around your brand — we handle the setup so you can focus on your tours. Fixed HQ Pro subscription, one-time setup fee, transparent running costs.
Compare plans in detail
Click a category to expand. Hover a feature for details.
| Feature | HQ | HQ Pro |
|---|---|---|
Run your day8 features | ||
| Bookings & tour management | ||
| Guest list & capacity alerts | ||
| Smart Calendar | ||
| Confirm, cancel & refund bookings | ||
| Viator real-time sync | ||
| Morning briefings | ||
| Auto-fulfillment | ||
| Find Anything | ||
Guests & reviews4 features | ||
| Confirmation & reminder emails | Confirmation + reminders | + Review requests |
| Guest messaging | ||
| WhatsApp & SMS messaging | ||
| Review Command Center | Read & track | + Auto replies & templates |
Know your numbers4 features | ||
| Commission Tracker | Overview | Full breakdown |
| Payout predictions & expenses | ||
| Invoicing & accounting sync | ||
| One-click tax export | ||
Grow your business4 features | ||
| Ranking Engine | ||
| Performance analytics | ||
| Full CRM | ||
| Team members & scheduling | Up to 5 | |
Support & export3 features | ||
| Support level | Email (48h) | Priority (24h) |
| Mobile access | ||
| CSV/JSON export | ||
Stop paying 20% to manage
what you already built.
One dashboard for bookings, commissions, reviews, and rankings. 14-day money-back guarantee.
Questions from tour operators.
How does the Viator sync actually work?
You log into your Viator supplier portal through SupplierHQ. We maintain a live, authenticated session that syncs your bookings, reviews, finances, and availability in real time. It's not a delayed API — it's your actual portal session, running securely in the background.
Is my Viator login safe?
Your credentials are encrypted with AES-256-GCM and never stored in plain text. The session runs in an isolated, sandboxed environment. You can disconnect at any time with one click. We never access anything you haven't explicitly authorized.
Do I need to change anything on Viator?
Nothing. SupplierHQ works on top of your existing Viator account. Your listings, pricing, and settings on Viator stay exactly as they are. You just get a better interface.
What if I use multiple OTAs (GetYourGuide, Civitatis, etc.)?
SupplierHQ starts with Viator, with more platforms coming soon. Your dashboard already tracks direct bookings alongside Viator, so you can compare channels.
Can I cancel anytime?
Yes. Cancel anytime, no lock-in, no exit fees. Your data remains exportable even after cancellation. Founding Members who cancel lose their locked-in rate.
How is this different from Bokun, FareHarbor, or Checkfront?
Those are booking engines — they replace how you sell tours. SupplierHQ is a management dashboard — it works on top of Viator, not instead of it. No migration, no switching cost. And unlike booking systems that charge per transaction, SupplierHQ is a flat monthly fee.
Is there a money-back guarantee?
Yes. 14 days, no questions asked. If SupplierHQ isn't for you, we'll refund you in full. Founding Members lock in their rate forever — even as we add new features and integrations.
Does SupplierHQ replace my booking system?
No. SupplierHQ is a tour operator dashboard that sits on top of Viator — it doesn't replace FareHarbor, Bokun, or any booking engine. Think of it as your Viator analytics and management layer. Keep everything you have, just see it all in one place.
Will SupplierHQ support GetYourGuide?
GetYourGuide integration is on the roadmap. SupplierHQ currently focuses on Viator suppliers — we're building the best Viator dashboard first, then expanding to GetYourGuide and other OTAs. The goal is a single multi-OTA dashboard for tour operators.
How much commission does Viator take from suppliers?
Viator's standard commission is around 20%, but with Viator Accelerate it can reach 42-51% of your listing price. SupplierHQ's Commission Tracker shows exactly what you keep after Viator's cut — per tour, per month, per channel — so you can make informed pricing decisions.
How does the Viator Ranking Engine work?
The Ranking Engine reverse-engineers Viator's listing algorithm. It scores your title, description, photos, and keywords against the top 10 listings in your category. Then AI suggests rewrites — in your tone of voice — with a projected score before you publish. Most operators see their listing score jump from ~40 to 75+ after applying suggestions.
Tomorrow morning could be different.
Your first tour starts at 9. Your admin shouldn't.
14-day money-back guarantee · No commission, ever · AES-256 encryption
Annual plan → first month free on HQ, first 2 months free on Pro.