SupplierHQ vs Rezdy
Rezdy is a booking platform that keeps changing the rules. SupplierHQ is a focused dashboard for Viator suppliers. Here's why operators are switching.
What is Rezdy?
Rezdy is an Australian booking and distribution platform for tour operators. Since being acquired, operators report pricing bait-and-switches, arbitrary system removals, terrible support response times, and post-merger quality degradation.
When your booking system needs its own support team, something's wrong.
Pricing that changes on you.
Operators report Rezdy raising prices without warning. What started as affordable becomes expensive overnight. No grandfathering, no notice — just a new invoice.
Support that doesn't support.
Tickets go unanswered for weeks. Known bugs get ignored. Operators spend more time fighting their own tools than running their business.
Features removed without warning.
Post-merger, Rezdy has removed systems operators relied on. No migration path, no alternative — just gone. Your workflows, broken overnight.
Built for bookings, not for Viator.
Rezdy distributes to OTAs but doesn't understand Viator's specific quirks — the ranking algorithm, commission tiers, review responses, or the daily supplier portal grind.
Feature comparison
How SupplierHQ and Rezdy stack up, side by side.
| Feature | SupplierHQ | Rezdy |
|---|---|---|
| Viator real-time sync | Basic API | |
| Viator ranking optimizer | ||
| Revenue & commission tracking | Basic | |
| Review management | ||
| Guest CRM & history | ||
| Morning briefing | ||
| Booking management | ||
| Direct booking widget | Roadmap | |
| Multi-OTA distribution | Viator + GYG | |
| Pricing transparency | €49/mo, no surprises | Changes without notice |
| Responsive support | Direct founder access | Weeks-long tickets |
| Data export | CSV/JSON anytime | Limited |
The bottom line
Rezdy tries to be everything — booking engine, distribution platform, channel manager. SupplierHQ does one thing brilliantly: make your daily Viator operations effortless. If Rezdy handles your bookings, SupplierHQ handles everything Rezdy doesn't — your morning routine, your ranking, your reviews, your revenue clarity.
Ready to try a different approach?
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